Shared mailboxes become cases
Every customer email thread is a case with an owner, a status and a deadline. Nothing falls between two chairs.
Effektivflyt turns your shared Outlook mailboxes into one calm work list: who has what, what is waiting and what is late. No forwarding rules, no new email address.
Works with the Microsoft 365 you already have.Every customer email thread is a case with an owner, a status and a deadline. Nothing falls between two chairs.
Waiting for the customer, on hold until Monday, resolved: the whole team sees the same picture.
Sign in with Microsoft and connect post@ or orders@. Replies go out from your own Outlook, as before.
Attachments are read and checked, so numbers aren’t typed in twice.
Notes, mentions and team chat next to the email, instead of forwarding mail internally.
Each company has its own encrypted database. Every sign-in and change of access is logged.
With your work Microsoft account, or Google.
The shared ones your team already answers.
By email address. Everyone works from the same list.